Medical Denial Problems? | Confronting Denials Head On | Challenge We Can Win
Are you experiencing these symptoms?
Recent industry studies indicate that 10% to 15% of a hospital’s managed care claims result in full or partial medical denials. Our experience indicates that 67% of these medical denials can be recovered through the filing of effective appeals. And, with the information developed through the preparation and filing of these successful appeals, you can significantly reduce future medical denial rates.
You are already aware of the reasons for medical denials. You also know that the recovery process is resource intensive, requiring a thorough understanding of the payor’s authorization and appeal processes and clinical guidelines. And you understand that successful appeals require time and resources – especially clinical staff.
Too often a hospital’s business office personnel are already handling more than their share. They don’t have the medical expertise needed to interpret medical records or establish medical necessity, and the addition of clinical resources may not be feasible. Your clinical personnel are busy with patient care and are often unable to devote time to support the business office in developing medical appeals. Unfortunately this results in failed appeals, unnecessary managed care write-offs, and lost revenue. That’s where Chapin Revenue Cycle Management can help.
Let us help you recover what's missing from your bottom line. For further information about Chapin's customized solutions, contact Rick LaForge (rlaforge@chapinrcm.com).
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